Who We Are

Vortaxon Max operates as an educational platform focused on investment trends and financial literacy. Our registered address is Box 8 PO, Harbour St, Mullingar, Co. Westmeath, Ireland. We provide online learning resources and courses related to understanding financial markets and investment strategies.

When we refer to "we," "us," or "our" in this document, we mean Vortaxon Max. "You" refers to anyone who visits our website or uses our services.

Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what we gather and why:

Information You Provide Directly

• Account details when you register, including your name, email address, and chosen password
• Payment information when you enroll in courses (processed through secure third-party payment providers)
• Profile information you choose to add, such as educational background or areas of interest
• Messages and inquiries you send through our contact forms or support channels
• Course feedback and survey responses you submit

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device information including your IP address, browser type, and operating system
• Usage data such as pages visited, time spent on site, and navigation patterns
• Referral source (how you found our website)
• Course progress and completion data when you're enrolled in programmes

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves a specific purpose related to providing and improving our educational services.

Primary Uses

• Creating and managing your account access to course materials
• Processing enrollments and handling payment transactions
• Delivering course content and tracking your learning progress
• Responding to your questions and providing customer support
• Sending important updates about courses you're enrolled in
• Improving our platform based on how people actually use it

Communications

We'll send you emails about your account activity, course updates, and important changes to our services. If you've opted in, we'll also share educational content and information about new courses. You can unsubscribe from marketing emails at any time, but we'll still need to send you essential service-related messages.

Legal Basis for Processing (GDPR Compliance)

Under European data protection law, we need a valid legal reason to process your personal information. Here's what applies to different types of processing:

Sharing Your Information

We don't sell your personal data to anyone. That's not our business model, and it never will be. But we do share information with specific third parties who help us run our platform:

Service Providers

• Payment processors who handle transaction security (they never see your full payment details)
• Cloud hosting providers who store our platform data securely
• Email service providers who help us send course materials and updates
• Analytics services that help us understand how people use our site

All these partners are contractually required to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by Irish or EU law, or if we believe disclosure is necessary to protect rights, safety, or property. This would only happen in response to valid legal requests.

Your Rights Under GDPR

Irish and EU data protection law gives you significant control over your personal information. Here's what you can do:

To exercise any of these rights, contact us at [email protected]. We'll respond within one month, though complex requests might take up to three months (we'll let you know if that's the case).

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes encryption of data in transit and at rest, regular security assessments, and limiting employee access to personal data on a need-to-know basis.

That said, no internet transmission is completely secure. While we do our best to protect your data, we can't guarantee absolute security. You're responsible for keeping your account password confidential.

Data Retention

We keep your personal information only as long as necessary for the purposes we collected it. Here's our general approach:

• Active account data is retained while your account remains open and for 12 months after account closure
• Financial records are kept for seven years to comply with Irish tax law
• Course completion records are maintained for three years for certification purposes
• Marketing consent records are kept until you withdraw consent, then for an additional six months
• Technical logs are typically deleted after 90 days unless needed for security investigations

After these periods, we either delete your data or anonymize it so it can't be linked back to you.

International Data Transfers

Some of our service providers are based outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Your data receives the same level of protection regardless of where it's processed.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect information from children under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The date at the top of this policy shows when it was last updated. We encourage you to review it periodically.

Complaints and Supervisory Authority

If you're not satisfied with how we've handled your personal data, you have the right to lodge a complaint with the Data Protection Commission, Ireland's supervisory authority for data protection.

You can reach them at: